Quality Assurance and Compliance

Our commitment to quality delivery, quality assurance and compliance is inherent across all our routine working practices :

 

Internal Quality Assurance Process

Publication
Practice

Robust Filing and Storage Policies

  • Data storage
  • Filing (electronic and paper)
  • Archiving
  • Version control

Staff Training and Development

  • Rigorous recruitment
  • Induction programme
  • Internal and client procedures
  • Databases and tracking systems
  • Performance reviews

 

Our internal Standard Operating Procedures (SOPs) have been developed to align our monitoring and evaluation of key processes and procedures across the entire organisation. These are regularly audited to ensure correct usage and that relevant amendments are made in light of changing policies and feedback from both staff and clients.

 

We approach client interactions and relationships with an unswerving commitment to excellence and quality. The Prime Medical Group has thrived on the basis of delivering high quality work and developing long-term client-partnerships.

 

Stringent editorial standards

Preparation of editorial items follows a strict and comprehensive quality assurance process:

 

 

 

 

 

Continuous throughout project commencement to final delivery:

  • All project outputs are reviewed by editorial and business team leaders, to ensure:
    • Scientific accuracy
    • Clarity of clinical and scientific statements
    • Consistency with communication objectives
    • Appropriateness of ‘tone’ and style
  • All data / references are checked by writers several times during the project
  • Editorial assistants check style consistency and formatting
  • Checks include adherence to our clients’ corporate policies